Of course that doesn’t mean that we want to take away any of your individuality. Again, many of the consumers questioned said that they go to the shop because of the great service they receive. You know your customers and there will always be local and regional differences. So we will work with you to ensure your store is set up ideally for your own customer base. We’ll do a full shop audit. This will include merchandising strategies, energy consumption cost analysis and ideas to reduce your overheads. We passionately believe that by working closely together we can improve our business and the business of all our customers.